Thank you for shopping with Infinite Scope. This Shipping Policy outlines how we process, ship, and deliver orders for our products, including thermal scopes, night vision devices, and helmet gear. By placing an order with us, you agree to the terms below.

1. Company Information

Business Name: Infinite Scope
Company Reg: W26334698
Address: 13600 Imperior Geese Way, Upper Marlboro, MD 20774, USA
Phone: +1 (214) 458-2402
Email: info@infinitescopes.com

2. Order Processing Time

  • Orders are processed within 1–3 business days after payment confirmation.
  • Orders are not processed or shipped on weekends or public holidays.
  • If we experience a high volume of orders, processing may be slightly delayed. Customers will be notified of any significant delays.

3. Shipping Time & Delivery Estimates

Estimated delivery times depend on your location:

  • United States: 3–7 business days
  • International: 7–15 business days

Delivery times are estimates and may vary due to customs, weather, or courier delays beyond our control.

4. Shipping Rates

Shipping costs are calculated at checkout based on:

  • Destination
  • Package weight
  • Shipping method

Promotional or free shipping offers may be available during special campaigns.

5. Shipment Confirmation & Tracking

Once your order ships, you will receive a confirmation email with tracking information so you can monitor delivery status.

6. International Shipping & Customs

We ship internationally where legally permitted. Please note:

  • Customers are responsible for customs duties, import taxes, or fees required by their country.
  • Customs processing times vary and may affect delivery schedules.
  • Some products may be restricted in certain countries. It is the buyer’s responsibility to ensure items are legal to import.

7. Shipping Address Accuracy

Customers must provide a complete and accurate shipping address. Infinite Scope is not responsible for delays or losses caused by incorrect or incomplete address information.

8. Lost, Stolen, or Damaged Packages

If your package is lost, stolen, or arrives damaged:

  • Contact us within 48 hours of delivery notice.
  • Provide your order number and photos if applicable.
  • We will work with the carrier to investigate and resolve the issue.

9. Delivery Issues

We are not responsible for delays caused by:

  • Courier service disruptions
  • Weather conditions
  • Customs clearance
  • Incorrect address details provided by the customer

10. Restricted Items & Compliance

Certain products, such as tactical or optical equipment, may be subject to export or local regulations. By purchasing from us, you confirm that you comply with all local laws regarding ownership and importation.

11. Contact Us

For shipping questions or assistance:

Infinite Scope
📧 info@infinitescopes.com
📞 +1 (214) 458-2402